How We Rate Casinos
At Razed Casino, we've developed a comprehensive methodology to evaluate online casinos operating in Australia and globally. Our rigorous assessment process ensures that players can make informed decisions about where to play. Below, we detail the criteria we use to rate casinos, listed in order of importance.
1. Licensing & Regulation
The foundation of any trustworthy online casino is proper licensing and regulation. We prioritise casinos holding valid licenses from recognised regulatory bodies, including:
- Malta Gaming Authority (MGA) – A leading European regulator
- UK Gambling Commission (UKGC) – Strict oversight for UK-facing operators
- Curaçao eGaming License – Common for international operators
- Local Australian Licenses – Where applicable and available
We verify license authenticity and check for any regulatory sanctions or complaints. Casinos without verifiable licensing receive significantly lower ratings.
2. Game Selection & Software Providers
A diverse and high-quality game library is essential for player satisfaction. We assess:
- Slots – Variety, themes, and RTP (Return to Player) percentages
- Live Casino – Live dealers, game types, and streaming quality
- Table Games – Roulette, blackjack, baccarat, and poker variants
- Software Providers – Partnerships with reputable developers like Microgaming, NetEnt, and Pragmatic Play
We evaluate the total number of games, update frequency, and exclusivity of titles offered.
3. Bonus Terms & Wagering Requirements
While generous bonuses are attractive, we focus on fair and transparent terms. Our evaluation includes:
- Terms & Conditions – Clarity and fairness of bonus conditions
- Rollover Requirements – Reasonable multipliers (typically 25-40x)
- Maximum Cashout Limits – Whether limits are restrictive or player-friendly
- Bonus Validity – Time frames for using bonuses
- Game Restrictions – Which games contribute to wagering requirements
We penalise casinos with predatory bonus structures or hidden conditions.
4. Payment Methods & Withdrawal Speed
Convenient and secure payment options are vital for player experience. We assess:
- Payment Methods – Credit/debit cards, e-wallets (PayPal, Skrill, Neteller), bank transfers, and cryptocurrency options
- Withdrawal Speed – Processing times and reliability
- Fees – Whether deposits or withdrawals incur charges
- Security – Encryption and fraud prevention measures
- Cryptocurrency Support – Bitcoin, Ethereum, and other digital assets
We prioritise casinos offering multiple payment options with fast, free withdrawals.
5. Customer Support
Responsive and helpful customer service is crucial. We evaluate:
- 24/7 Live Chat – Availability and response times
- Email Support – Quality of responses and resolution times
- Phone Support – Availability and accessibility
- Knowledge Base & FAQ – Comprehensive self-service options
- Responsiveness – How quickly issues are resolved
We test support channels during our review process to assess real-world performance.
6. Mobile Experience
With most players accessing casinos on mobile devices, we carefully evaluate:
- Responsive Design – Functionality across all screen sizes
- Dedicated Mobile Apps – iOS and Android availability
- Game Performance – Loading speeds and stability
- Navigation – Ease of use and intuitive interface
- Mobile Bonuses – Specific offers for app users
A poor mobile experience significantly impacts our overall rating.
7. Responsible Gaming Tools
Player protection and harm minimisation are paramount. We assess the availability and effectiveness of:
- Deposit Limits – Daily, weekly, and monthly spending caps
- Loss Limits – Maximum loss thresholds
- Self-Exclusion – Ability to temporarily or permanently exclude oneself
- Cooling-Off Periods – Mandatory breaks from play
- Reality Checks – Reminders of time and money spent
- Links to Support Services – Resources for problem gambling assistance
Casinos with robust responsible gaming features receive higher ratings.
8. Our Rating Scale
We use a 1-10 rating system to provide a clear, at-a-glance assessment of each casino:
| Score | Rating | Description |
| 9-10 | Excellent | Outstanding casinos meeting or exceeding all criteria. Highly recommended. |
| 7-8 | Very Good | Strong casinos with minor areas for improvement. Recommended for most players. |
| 5-6 | Average | Acceptable casinos with some notable limitations. Suitable for experienced players. |
| 3-4 | Below Average | Casinos with significant issues or concerns. Not recommended. |
| 1-2 | Poor | Unreliable or unsafe casinos. Strongly discouraged. |
Our ratings are updated regularly as casinos evolve and new information becomes available. Each review is conducted independently and transparently, with no influence from casino operators.